Privacy Policy

This Privacy Policy explains how Roof Pro Roofing LLC ("Company", "We", "Us", "Our") collects, uses, and shares Your personal information when You visit or use Our Website and related Services. This document also outlines Your rights concerning Your personal data and explains how the law protects You.

We are committed to safeguarding Your personal data, and this Privacy Policy ensures that We adhere to strict data protection laws, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using Our Service, You agree to the collection, use, and sharing of Your information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The capitalized words in this document have specific meanings as defined below. These definitions shall apply regardless of whether the words appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Affiliate: An entity that controls, is controlled by, or is under common control with Us, where "control" refers to ownership of 50% or more of the voting shares, equity, or other securities entitled to elect directors or similar managing authority.
• Company: Refers to Roof Pro Roofing LLC, located at 175 Main St Unit 5672 Destin, FL 32541.
• Cookies: Small data files placed on Your computer or mobile device by a website that store information about Your browsing history and usage patterns.
• Country: Refers to the United States, specifically the state of Florida, where the Company operates.
• Device: Any electronic device capable of accessing the Service, including but not limited to desktop computers, smartphones, tablets, or other Internet-connected devices.
• Personal Data: Any information related to an identified or identifiable individual, such as name, contact details, or IP address.
• Service: Refers to the Website, services, and any associated tools provided by Roof Pro Roofing.
• Service Provider: Any individual or entity that processes personal data on behalf of the Company, typically third-party companies employed to help facilitate the Service or assist with data analytics.
• Third-party Social Media Service: Websites or social media platforms, such as Facebook, Twitter, or Instagram, through which users can log in or interact with Our Service.
• Usage Data: Information automatically collected from the Service infrastructure, such as browser type, device type, IP address, and time spent on the Website.
• Website: Refers to Roof Pro Roofing’s official website, accessible at https://roofproroofing.com.
• You: Refers to the individual using the Service or accessing the Website, or any legal entity represented by that individual.

Collecting and Using Your Personal Data

We collect different types of personal data to provide and improve Our Service. The data We collect may be provided directly by You or automatically through Your interactions with Our Service.

Types of Data Collected

Personal Data

When using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Examples include:

• Contact Information: Email address, phone number, first name, last name, and physical address.
• Account Information: If you create an account on our Website, we may collect login credentials and account settings.
• Payment Information: Payment details provided when purchasing goods or services, including billing addresses and transaction records.
• Communication Data: Information you share with Us via email, phone, or through forms on Our Website.

Usage Data

Usage Data is automatically collected when You use the Service and includes:

• IP Address: The Internet Protocol address used by Your device to connect to the Internet.
• Device Information: The type of device used, browser type, browser version, and operating system.
• Behavioral Data: Pages visited on the Website, the time and date of Your visit, time spent on each page, clickstream data, and other diagnostic information.

This data is used to improve the functionality and performance of Our Website and to diagnose technical issues.

Roofing Calculator

Our Roofing Calculator is an online tool that allows You to input Your address and select Your roof from a Google API to calculate Your roof's estimated size and receive pricing estimates.

How it Works:

1. Input Address: You provide Your home address.
2. Select Roof: Using a Google Maps interface, You will select Your roof based on satellite imagery.
3. Estimate Generation: The calculator provides three price estimates: low, mid, and high.

Important Considerations:

• Accuracy: The calculator estimates are based on available satellite data and may be affected by various factors, such as shadows, roof obstructions, or outdated images.
• Material Factors: The type and brand of roofing materials You choose can significantly affect the final cost.
• Estimate Discrepancies: Please be aware that estimates provided are not final. The actual cost may differ due to factors like roofing complexity, damage discovered during inspection, or material availability.

You can access the roofing calculator at https://roofproroofing.com/roofing-calculator.

Financing Options

Roof Pro Roofing partners with third-party financial institutions to provide financing options for Your roofing needs. By applying for financing through Our Website, You agree to the following:

• Third-Party Lenders: Financing is facilitated by independent lenders, and Roof Pro Roofing is not involved in the credit approval or decision-making process.
• Approval Process: Approval is subject to a credit review conducted by the lender, and financing terms, including interest rates and repayment plans, will vary based on Your financial profile.
• Special Offers: Promotions such as 0% financing may be available to qualified applicants but are subject to terms and conditions set by the lender.

To apply for financing, You will be directed to a third-party application form hosted by our financing partner at https://apply.svcfin.com/embedded.

Data Subject Rights (for GDPR and CCPA Compliance)

If You are a resident of the European Economic Area (EEA) or California, You have specific legal rights regarding Your personal data under GDPR and CCPA. These rights include:

• Right to Access: You may request access to the personal data We hold about You.
• Right to Rectification: You can request correction of inaccurate or incomplete personal data.
• Right to Deletion: You may ask Us to delete Your personal data, subject to legal retention requirements.
• Right to Restrict Processing: You may request a limitation on the processing of Your personal data.
• Right to Data Portability: You may request Your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, contact us at info@roofproroofing.com. We will comply with Your request in accordance with applicable laws.

Opt-out of Marketing Communications

If You no longer wish to receive marketing communications from Us, You may opt out at any time by:

• Clicking the "unsubscribe" link found in marketing emails.
• Contacting Us directly at info@roofproroofing.com.

After opting out, You may still receive essential service-related communications, such as updates regarding Your account or ongoing projects.

Tracking Technologies and Cookies

Cookies and similar tracking technologies are used to enhance Your experience on Our Website, improve functionality, and analyze website traffic.

We use the following types of cookies:

• Necessary Cookies: These cookies are essential for providing basic website functionality.
• Performance Cookies: These cookies collect information about how visitors use Our Website, such as which pages are most frequently visited.
• Functionality Cookies: These allow the Website to remember choices You make (such as login credentials) to provide enhanced functionality.

You can control the use of cookies via Your browser settings. Most web browsers provide the option to accept, block, or delete cookies. Please note that disabling cookies may affect Your ability to access certain features of the Service.

Use of Your Personal Data

The Company uses Your Personal Data for the following purposes:

• Providing and Maintaining Our Service: We collect data to operate and maintain the Website and provide Services You request.
• Managing Communications: Your contact details may be used to communicate with You about Service updates, product information, or responses to inquiries.
• Improving User Experience: Usage data helps Us identify areas of the Website that need improvement.
• Handling Transactions: Payment information may be collected for processing purchases or service fees.
• Marketing and Promotions: We may send You information about new products, promotions, or offers similar to those You’ve shown interest in.

Disclosure of Your Personal Data

We may share Your personal information under specific circumstances, such as:

• With Service Providers: We may share data with third parties that assist Us in providing the Service (e.g., hosting, analytics).
• For Business Transactions: In the event of a merger, acquisition, or sale of assets, Your data may be transferred to the new owners.
• For Legal Compliance: We may disclose Your personal data to comply with legal obligations, such as responding to government requests or enforcing our agreements.

Retention of Your Personal Data

We retain Your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Usage Data is retained for internal analytics for shorter periods unless legally required otherwise.

Transfer of Your Personal Data

Your information may be processed outside of Your state, country, or other governmental jurisdiction, where data protection laws may differ. By providing Us with Your personal information, You consent to this transfer, storage, and processing.

We take steps to ensure that Your data is handled securely and in accordance with this Privacy Policy, regardless of its location.

Delete Your Personal Data

If You wish to delete Your personal data from Our systems, please contact us at info@roofproroofing.com. We will process Your request unless We are legally required to retain certain data for legitimate business or legal purposes.

Security of Your Personal Data

We are committed to securing Your personal information. However, please note that no method of electronic transmission or storage is 100% secure. While We use commercially reasonable measures to protect Your data, We cannot guarantee absolute security.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal data from children. If You are a parent or guardian and become aware that Your child has provided Us with personal data, please contact Us immediately so that We can take appropriate actions.

Links to Other Websites

Our Website may contain links to third-party websites or services that are not operated by Us. If You click a third-party link, You will be directed to that third-party's site. We strongly recommend that You review the Privacy Policy of every site You visit. Roof Pro Roofing is not responsible for the content, privacy practices, or security of third-party websites.

Changes to this Privacy Policy

We may update Our Privacy Policy periodically to reflect changes in Our practices, legal requirements, or technological advancements. You will be notified of any significant changes via email or a prominent notice on Our Website. The "Last Updated" date at the top of this Privacy Policy will indicate the most recent revision.

Contact Us

If You have any questions or concerns about this Privacy Policy, please contact Us by:

• Email: info@roofproroofing.com
• Phone: 850-332-3330